Contribuições do psicólogo organizacional no enfrentamento ao estresse ocupacional no varejo.
Resumo
The article addresses occupational stress in retail professionals, focusing on the contributions
of Organizational Psychology to tackle this issue. An integrative literature review
methodology was used, utilizing Scielo, Google Scholar, and Pepsico databases to collect
works published between 2013 and 2023, with keywords such as stress, worker health,
supermarket, psychodynamics, people management, program evaluation, and mental health.
Ten academic productions were collected, and the analysis aimed to characterize work in retail
by identifying stressors, also highlighting the psychologist's impact on organizational
performance. The study concludes with a proposal for mental health-promoting interventions
for retail employees. It is concluded that such approaches not only benefit the mental health of
professionals but can also enhance organizational efficiency, emphasizing the relevance of
psychological intervention in promoting healthier and more productive work environments in
retail.
Keywords: Occupational stress, Retail, Organizational Psychology, Psychological
Intervention