Diretrizes voltadas à fiscalização do planejamento e controle de prazos para obras de reforma do segmento varejista farmacêutico.

Abstract

The retail market has gained increasing prominence in the national economic scenario, due to its strategic position in the distribution of products and services. The expansion of this segment has led companies to open more stores and invest in the restructuring and maintenance of existing subsidiaries. It is a market with high competitiveness and fast works, where the search for compliance or reduction of work time is a key factor for the conquest of the consumer market. In this context, the supervision of planning and the control of deadlines of the works become fundamental to meet the needs of the sector. In view of the absence of studies related to the context of retail works, this work aims to propose guidelines aimed at supervising the planning and control of deadlines of the works of the type Reforms for construction contractors of the pharmaceutical retail segment. To meet the proposed objective, the research adopted as a strategy the Design Science Research (DSR) having as artifact the guidelines, which were analyzed in order to produce practical knowledge and to improve theories. As a result, in addition to the diagnosis, fifteen guidelines were proposed distributed in six topics: (1) Team formation; (2) Planning; (3) Supervision of planning; (4) Time control; (5) Relationship between contractor and contractor; (6) Related methodological approaches. Can it be concluded that? As a contribution, the empirical evidence on reforms-type works related to the pharmaceutical retail segment was expanded, in addition to the dissemination of good practices that can be used in several companies, promoting innovation to the construction sector.