Prevenção e atuação em situações de assédio moral no trabalho: sob a perspectiva da psicologia organizacional e do trabalho.

Abstract

Work is an important part of people's lives, as it is associated with personal and professional fulfillment and obtaining financial resources. However, it can also be a source of stress and pressure, for example, when there is violence within the organization and moral harassment. Within this context, organizational psychology stands out as it plays a fundamental role in preventing and acting in situations of moral harassment in the workplace. The objective was to investigate prevention and action strategies in situations of moral harassment in the workplace, using a perspective from organizational and work psychology. This is narrative bibliographical research, carried out in the following consultation sources: Google Scholar, Virtual Health Library, Scientific Electronic Library Online, Pepsic, websites, books and legislation relevant to 4 the topic. Various aspects related to bullying in the organizational context were addressed, including the specific objectives, the risk factors that can contribute to the emergence of this problem, the physical and psychological impacts, and the prevention and intervention strategies carried out by organizational psychology professionals. It was possible to conclude that the main risk factors were: female gender, young age group, discriminated groups, licensed employees and sector of activity; The impacts involved the appearance of mental pathologies or other disorders, increased absenteeism, impaired organizational climate and reduced productivity and professionals' interventions were based on training, training, creation of therapeutic groups, psychoeducation and active listening. Keywords: Moral Harassment. Intervention in moral harassment. Prevention of moral harassment. Organizational psychology. Work.