A desburocratização da junta comercial do estado do Ceará: um estudo empírico sobre impactos causados pela Pandemia da Covid-19.

Abstract

This work investigates the measures adopted by the Commercial Board of Ceará and its efficiency to reduce bureaucracy in public registry services in view of the COVID-19 pandemic. The methodology used is a qualitative approach, being an empirical study type, in which interviews were conducted with the current president of JUCEC, Carolina Monteiro, and with lawyers who need the work provided by the autarchy. Furthermore, the relevance of this work is due to the great need for technological advances and less bureaucracy in the registration processes in the Board of Trade in view of the great surge in health and the economic crisis that we are going through. Thus, it is extremely important that the Board of Trade of Ceará find solutions to bureaucratic problems, in order to facilitate the taxpayer-citizen, in addition to bringing greater legal certainty and reliability for both parties. With the empirical study based on interviews and research on current legislation dealing with the most diverse issues relevant to this work, the result obtained was that JUCEC reduced bureaucracy efficiently and effectively during the period of the pandemic, thus making the faster and safer filing process for the taxpayer and the municipality. And that its actions to modernize the system and implement techniques for reducing bureaucracy, begun years before this health crisis, made it easier to face the problems caused by COVID-19. Keywords: Debureaucratization. JUCEC. COVID-19. Pandemic. Efficiency.